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Output
The output of YOU Leased Internet, over its
own network infrastructure will be a DOCSIS
compliant Cable Modem (viz Motorola Surfboard
SB5100).
YOU also provides Leased Internet Bandwidth
over third-party last mile like BSNL, MTNL,
and Private players wherever YOU does not
have its own network. In such cases, the output
will be either Serial V.35 or Ethernet with
respect to the physical output interface.
Customer Premise Equipment (CPE)
YOU Enterprise service requires the use of
a compatible router (CPE) for termination of
the Internet link. YOU can purchase the CPE
directly from YOU, lease the CPE for a low
monthly fee or bring YOUr own compatible router.
The actual installation of this CPE is included
as part of the installation process. YOU will
also need a 10Base-T Ethernet Network Interface
Card (NIC) or Serial V.35 Card (depending on
the last mile) installed on each CPE that will
be connected to the Internet link.
Purchase CPE Option : YOU can provide the
necessary router for YOU depending on the availability
of the specific CPE in stock or with YOU preferred
network vendor.
Lease CPE Option : YOU also has a lease option
where YOU supplies YOU with the CPE needed
for YOUr Internet Link, as well as the installation
of that equipment. One of the major advantages
of this option is that YOU provides full service
and support for YOUr CPE - so YOU have just
one point of contact, which will save YOU time
and hassles of dealing with separate vendors.
Customer Owned CPE Option : If YOU would like
to supply YOUr own router, this option allows
YOU to do so as long as it's compatible with
YOU services. YOU will assist in initial
configuration of YOUr router. This option saves
YOU from having to buy or rent equipment, which
YOU may already have.
Back-up / Redundant Facility
Backbone redundancy : YOU provides redundant
exits to the internet through multiple national
long distance and international cable systems.
Lastmile redundancy : YOU provides a redundant
service option that makes available a back-up
connection in the event of a primary failure.
This is through an ISDN back-up port at YOU
end during downtimes of the primary link. ISDN
Installation & Telephone charges will be
payable at actuals by the client.
Network Usage Reports
YOU will provide YOU with a Real Time Online
Service Monitoring Portal (NMS) Access link
that can generate a detailed graph about Bandwidth
Usage, Packet Loss Statistics, etc.
YOU Technical Support
As an YOU customer, YOU get knowledgeable
technical support helpdesk 24 hours a day, 7
days a week, 365 days a year, during installation
and after!
YOU provides single, point-of-contact helpdesk
services via a common all India number.
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