The output of YOU Leased Internet, over its own network infrastructure will be a DOCSIS compliant Cable Modem (viz Motorola Surfboard SB5100).
YOU also provides Leased Internet Bandwidth over third-party last mile like BSNL, MTNL, and Private players wherever YOU does not have its own network. In such cases, the output will be either Serial V.35 or Ethernet with respect to the physical output interface.
Customer Premise Equipment (CPE)
YOU Enterprise service requires the use of a compatible router (CPE) for termination of the Internet link. You can purchase the CPE directly from YOU, lease the CPE for a low monthly fee or bring your own compatible router. The actual installation of this CPE is included as part of the installation process. You will also need a 10Base-T Ethernet Network Interface Card (NIC) or Serial V.35 Card (depending on the last mile) installed on each CPE that will be connected to the Internet link.
Purchase CPE Option : YOU can provide the necessary router for you depending on the availability of the specific CPE in stock or with YOU preferred network vendor.
Lease CPE Option : YOU also has a lease option where YOU supplies you with the CPE needed for your Internet Link, as well as the installation of that equipment. One of the major advantages of this option is that YOU provides full service and support for your CPE - so you have just one point of contact, which will save you time and hassles of dealing with separate vendors.
Customer Owned CPE Option : If you would like to supply your own router, this option allows you to do so as long as it's compatible with YOU services. YOU will assist in initial configuration of your router. This option saves you from having to buy or rent equipment, which you may already have.
Back-up / Redundant Facility
Backbone redundancy : YOU provides redundant exits to the internet through multiple national long distance and international cable systems.
Lastmile redundancy : YOU provides a redundant service option that makes available a back-up connection in the event of a primary failure. This is through an ISDN back-up port at YOU end during downtimes of the primary link. ISDN Installation & Telephone charges will be payable at actuals by the client.
Network Usage Reports
YOU will provide you with a Real Time Online Service Monitoring Portal (NMS) Access link that can generate a detailed graph about Bandwidth Usage, Packet Loss Statistics, etc.
YOU Technical Support
As an YOU customer, you get knowledgeable technical support helpdesk 24 hours a day, 7 days a week, 365 days a year, during installation and after!
YOU provides single, point-of-contact helpdesk services via a common all India number.
